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Terms and conditions

1. Terms and conditions

Terms and conditions are between Mobipunkt OÜ (seller) and Mobipunkt OÜ client (Buyer).

Seller has right to change in Website whatever changes in information and prices without notice.

Seller has the right to change terms and conditions without notice.

Buying an item the Buyer confirms that he/she accepts terms and conditions.


2. Price


All prices in web shop are with VAT (20%). Exceptions are the items for which a 0% VAT rate (KMS § 41.), which has been shown each corresponding product specification.

Seller has the right to change prices in web site without notice. If prices were changed after making an order and paying for items, the seller must sell the buyer items on that price that was before the changing. Seller has right no to sell items if the wrong price was inserted by mistake.


3. Ordering the items


If Buyer is certain, that he/she wants to buy an item, the buyer can put it in the shopping basket and make the order. After making an order the buyer receive an invoice via e-mail and after paying it, Seller start to deal with Your order.

Buyer can pay for the items:

1) via Bank transfer
2) Cash on Payment (in Tallinn)

Buyer must give the seller true information in the order. Seller is not responsible for mistakes made by giving the seller wrong information.

If the Buyer received the invoice via e-mail and not paid for it in 2 days, the order will be canceled.

Photos of items are illustrative in web site and may be differ from the real item.

The agreement between Buyer and Seller is made after Seller receives the money for items shown on the invoice.

All Buyer information collected by Seller is confidential and Seller is not sharing it with 3rd parties (except couriers who need some information like address for delivery). Mobipunkt has right to use Buyer contact details for sending the newstellers or offers.


4. Delivery time

If ordered items are in stock, delivery time is 1-5 working days after we receive payment. For getting items faster You can always pick them up in Tallinn form our assistant.

If ordered items are in distributor stock, delivery time is 3-7 working days after we receive payment.

If ordered items are not in stock, we arrange delivery time with our client.

The fastest way to get items is to arrange meeting in our office in Tallinn (Roo 4, 10611, Tallinn).

Buyer can choose between different ways of receiving items:

• SmartPOST packing automats – price 4€
• Pick them up (in our office in Tallinn) – FREE (You can also pay when pick the items up)

Seller is not responsible for the loss or late delivery if the loss or late delivery could be affected by Seller.


5. Returning the items

Buyer has the right to return the item in 14 days from purchase date.

For returning the item the Buyer must not open the item box or remove the factory seal. For new, but without box items the Buyers must not power them on or remove factory screen protectors from screen. Returning right for used items does not apply.

For returning the items the buyer must write the Seller an e-mail with invoice number to info@mobipunkt.ee in 14 days after the purchase date.

The buyer has the right to cancel an order before making a payment sending an email: info@mobipunkt.ee

Buyer pays the returning costs and sending costs are not refunded (except when Buyer receives the wrong items). Buyer must return items as soon as possible but no longer than in 14 days after sending an email with returning request. Seller must refund buyer money for returned items in 30 days after receiving an item.


6. Complaints

Buyer has the right to make a claim within 2 years revealed non-compliance with the terms of the contract, if the defect occurred within the first 6 months, it is assumed that it was present at the time of purchase, and nature of the defect has to identify the seller. After the six-month period the Buyer must pay for the costs of identify the defect.

Mobipunkt is not responsible for the defects that:

Commissioned by the fault or neglect of the damage to the product (mechanical, water damage, electrical damage) ;

Product use in not normal conditions (like to hot or too low temperature);

Product natural physical wear during normal use.

Buyer must send an e-mail (info@mobipunkt.ee) if the item got a defect with Buyers name, invoice number and description of defect.


7. Other terms

Seller is not responsible for loss that was made by defective item (loss of margin, moral damages and so on)

In these conditions and in not regulated cases Buyer and Seller follow the rules of The Republic of Estonia. In case of disagreement the parties to attempt to reach an agreement through negotiations. If parties are unable to resolve a contractual dispute, both Buyer and Seller has the right go to the court or Tarbjakaitseamet.

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